When you have made your reservation with Lufthansa and have a flight to catch, so, before you go for a flight, you try to gather all the information related to the flight, such as baggage, check-in, boarding pass, security checks procedures, etc. However, to get all this information, you need to contact Lufthansa Customer Service to make your journey memorable and trouble-free. There are a few ways through which you can get in touch with the Airline, and further in this read, we will discuss some of them one by one.
How to Call the Customer Service Executive of Lufthansa Airlines?
While you are in a hurry and need a quick response from the Airline, then the Lufthansa Phone Number is the fastest and direct way to get connected with the customer service of the Airline. The customer executive of the Airline will listen to your queries and provide the solutions for the same:
- Dial the customer service phone number of the Airline, and go through the IVR instructions.
- Press 1 to select your preferred language at the help center.
- If you want to make a new reservation with Lufthansa or have queries related to it, you need to press 2.
- If you want to enquire about the refund and cancellation, then you must press 3.
- Press 4 if you want to gather information about the seat selection, name change, flight change, etc.
- If you want to speak to someone on the phone, then you can press 5.
Can I Chat with a Live Chat Agent at Lufthansa?
The live chat assistant is there to help you with everything that is troubling you during the journey. The live chat support is available 24/7 to help you. Go through the below-mentioned steps and get to the live chat agent:
- Visit the official website of Lufthansa Airlines.
- Then scroll down to the customer service section and click on “Help and Contacts.”
- A message sign at the bottom right corner will be given.
- Open the message box, click on “Start chat,” pick your query, and you can share your concerns with the live chat assistant.
Does Lufthansa have an Email Service?
During the journey, there are numerous experiences that you can share with the Airline, whether it is a complaint, suggestion, or any other feedback that can be shared on the email. The Airline does not have an email address, so you have to fill out the email form by following the given procedure below:
- Visit the official website of Lufthansa.
- Click on “Help and Contacts” from the customer service section.
- Scroll down and click on Email Us, and an email form will open.
- Then fill out your personal details and feedback in the comment section.
Can I Contact Lufthansa on Social Media?
Lufthansa is available on social media as well, so if you have things that need to be sorted, you can get to your handier method. Twitter is the handier social media platform when it comes to getting help from Lufthansa. You just have to post your queries or message them to the Airline. The social media handles of the Airline are listed below:
