WestJet is Canada's second-largest airline that provides passengers with the best onboard and airport services. They ensure that the passengers get the best assistance from when they book a flight ticket to when they reach their desired destination. Feel free to contact their customer service team over the WestJet Customer Service Phone number and ask them for the help and assistance. They can also opt for the other necessary ways to get hold of a representative. The steps and process required are mentioned here for you as follows.
Various ways to approach WestJet Customer Service
There are multiple ways prescribed on the airline's official website to get the necessary help and assistance from the customer service agent of the airline. The steps that are required to be followed to do the same are as follows.
Communicate WestJet via Phone Call
Travelers usually opt to connect with the representative over WestJet Customer Service Number and ask them for the necessary help. The steps that are required to be followed to connect with them are given here for you.
- Dial the customer service number and once getting connected, you have to follow the on-call recorded menu once you get connected.
- Press 1 to proceed with the reservation of your flight.
- Press 2 to process to make the necessary change to your flight ticket.
- Press 3 to cancel your flight ticket.
- Press 4 to request any special assistance.
- Press 5 to initiate the process of refund for your canceled flight.
- Press 9 to connect with the customer service agent of the airline.
Once the IVR process is complete, there will be a shirt hold, after which the customer service agent of the airline will connect with you to provide you with the necessary help and assistance.
Communicate WestJet via Live Chat
The travelers will get the best help and assistance from the agent over chat if they cannot connect with the customer service agent over call. The steps to get a hold of them over chat are as follows.
- Get onto the airline's official website, and once getting connected, look for the 'Contact us' option.
- Once you get onto the contact page, you are required to select the chat icon given at the bottom end of the page.
- You either have to log in to your messenger account or start the conversation as a guest.
- Click on the 'Start Chat' option, after which you need to follow the auto-generated chat process to identify your issue and choose the option accordingly.
- Once the auto-generated chat process is complete, there will be a short hold, after which the airline's customer survival agent will connect with you over chat.
- They may also get asked to submit feedback about their experience with the airline.
Communicate WestJet via the Contact Form
The airline allows passengers to request a callback by filling out the contact form, which is given on the official website. They need to follow the process explained here for you to request a call back from WestJet Customer Service, and they can get the quickest possible help.
- Get onto the airline's official website, and once connected, you must look for the 'Contact us' option.
- Once you get onto the contact page, you have to look for the option of contact form.
- Click on the given option to fill out the necessary details, along with their phone number and email.
- They also need to provide their flight and ticket details and a brief description of the issue regarding which they need special assistance.
- The option to add the necessary documentation is also given, if available.
- Once the form is filled and complete, do a quick review before submitting the Contact form.
- It will take up to 24 hours for the customer services agent to give you a callback d provide you with the necessary assistance.
Communicate WestJet via Social Media
Travelers can get the best help and assistance by requesting assistance over social media as well. All they need to do is post a comment on any of the airline's posts or can connect with them through the direct message section. To ease the process for the passengers the social media link of the airline is mentioned here for you as follows.
Final Words
For more information and details, remember to visit the official website of the airline and find the WestJet Phone number available for your region. People can also visit the airport from which they have to board their flight in case of check-in or boarding-related issue.