There are multiple procedures to contact Lufthansa Airlines to know about booking or cancellation or let them know the problem you faced with them. So how can you contact Lufthansa Customer Service? If you want to learn more about the procedures to contact Lufthansa, you are at the right place. Read the topics below:
Procedures to Connect Lufthansa Airlines:
There are multiple ways to connect with Lufthansa. Call, live chat, social media, and email are among the most used options to contact them. Choose among them. The procedures are described in detail below.
Connect Lufthansa Airlines via Live Chat:
You can use Live chat to speak with Lufthansa. Here is how you can do the same:
- Open the official webpage, of Lufthansa, on the browser.
- Click on the ‘menu’ section in the top right corner.
- Here you will see the ‘Help and Contact’ option. Click on that.
- You will see a Live chat option on the webpage.
- Click on that, and the chat box will open, where you will soon connect with a customer service executive.
- Speak to him clearly about the matter.
Connect Lufthansa Airlines via Call:
You can dial the Lufthansa Customer Service Number to talk with the Customer service agent. Calling is what most people use to contact Lufthansa Airlines. Follow these steps below:
- Go to Lufthansa website on your browser.
- Now click on the ‘help and support Option.
- You will see Lufthansa’s official phone number
- Listen to the IVR and Follow the instructions.
- Press 1 for booking details.
- Press 2 to know more about the cancellation.
- For baggage information, press 3.
- To talk with a customer service representative, please press 7.
- Wait for 5-10 minutes until an official from Lufthansa picks up your call.
Explain to him the complicated issue.
Drop an Email to Lufthansa:
Send an email to Lufthansa about the issue you have faced or about the information you want to know. You will have to wait for two days to get a reply. They may ask you for a callback, also.
Use Social Media to Connect to Lufthansa:
If you are used to social media, then you can use them to contact Lufthansa. You can find their social media icons in the bottom section of their homepage. Follow them on social media, and send a message over there. They will reply as soon as they notice it.
You can use Lufthansa Phone Number, live chat, or email to contact them. Be tolerant until you connect with Lufthansa. Lufthansa will solve your problem. To know more about Lufthansa Airlines, visit their website or call their customer care number.